Job Description

Job Description

Job Description

Description:

Event Traffic Support Staff (Crosswalk and Vehicle Traffic)

Provide safe, professional traffic and pedestrian control during special events. You will support crosswalk operations, parking direction, vehicle routing, curbside loading zones, and temporary closures while maintaining a calm, service-focused presence.

• Manage pedestrian flow at designated crosswalks and high-traffic walkways during arrivals, peak periods, and dismissals
• Control vehicle traffic at assigned intersections, drive lanes, garages, and drop-off zones using approved hand signals and cones/signage as directed
• Assist with temporary lane closures, detours, and restricted-access points per the event traffic plan
• Coordinate with the event lead, campus security, parking staff, and other stakeholders to keep traffic moving safely
• Use two-way radios and clear communication to report congestion, hazards, emergencies, or non-compliance
• Maintain situational awareness and proactive hazard prevention in crowded environments
• Deliver excellent customer service by giving directions, answering basic questions, and de-escalating issues professionally
• Follow all safety rules, PPE requirements, and site-specific instructions throughout the shift
• Complete basic shift documentation as required (incident notes, location assignments, timekeeping)
• Part-time, event-based shifts
• Typical shifts include evenings, early mornings, weekends, and occasional holidays
• Shift length commonly 4 to 10 hours depending on event needs

• Outdoor work with high pedestrian volumes and moving vehicles
• Required PPE: high-visibility apparel/vest, appropriate footwear, radio/earpiece as issued
• Must follow all site rules and safety protocols at all times

Event Traffic Supervisor or Site Lead

• Safety-first decision making
• Professional appearance and conduct
• Consistent communication and teamwork
• Zero tolerance for distraction while posted in active traffic or pedestrian conflict zones

• Reliable, punctual, and able to follow instructions precisely
• Comfortable interacting with the public
• Able to remain calm and alert under pressure and changing conditions
• Clear communication skills, both verbal and radio
• Must be able to work outdoors in varying weather conditions
• Ability to stand and walk for extended periods, lift and place cones/signs as needed

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