Job Description

Join a Team That Advances Water Quality Worldwide

The Water Quality Association (WQA) is seeking an experienced Senior Technical Reviewer to play a critical role in our internationally recognized Gold Seal Product Certification Program. In this position, you will serve as a technical expert, conducting advanced product evaluations, supporting certification activities, developing technical training, and helping manufacturers navigate industry standards.

If you have a strong scientific background, experience with NSF/ANSI standards, and a passion for ensuring product quality and compliance, we'd love to hear from you.

What You'll Do

As a Senior Technical Reviewer, you will:

• Conduct technical evaluations for products seeking certification under WQA's Gold Seal Product Certification Program, including new certifications, recertifications, and product revisions.
• Review products against NSF/ANSI standards and determine compliance with certification requirements.
• Analyze technical nonconformances, assess risk and impact, and recommend appropriate resolutions.
• Serve as a technical resource for Product Certification, Business Development, Laboratory, and international teams.
• Develop and deliver technical training programs for certification staff and other departments.
• Create and maintain technical documentation, forms, SOPs, and related certification tools.
• Lead customer training sessions on certification standards and certification processes.
• Support operational goals by helping teams meet timelines, service expectations, and quality standards.
• Assist with product failures, testing concerns, technical interpretations, and standards-related questions.
• Develop standards interpretations and documentation supporting proposed changes to industry standards.
• Represent WQA at industry meetings, conferences, webinars, and customer presentations.
• Serve as a primary customer contact for technical certification matters when needed.
• Conduct final reviews and certification decisions as authorized.

What We're Looking For

Required Qualifications

• Bachelor's degree in Chemistry or a related natural science field.
• 3-5 years of experience in the water treatment or water quality industry.
• Knowledge of NSF/ANSI standards and product certification processes.
• Experience working with quality systems and laboratory safety protocols.
• Strong project management and organizational skills.
• Excellent analytical and problem-solving abilities.
• Strong written, verbal, customer service, and presentation skills.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.

Preferred Qualifications

• 2-4 years of experience within a product certification, testing, or regulatory compliance environment.
• Certified Water Specialist (CWS) designation.
• Experience delivering technical training and presentations to diverse audiences.
• Experience interpreting technical standards and regulatory requirements.

Why Join WQA?

At WQA, you'll be part of an organization dedicated to improving water quality around the world. We offer a collaborative environment where scientific expertise, professional development, and innovation are valued. You'll have opportunities to work with industry experts, contribute to internationally recognized certification programs, and make a meaningful impact on public health and consumer confidence.

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